Privacy Policy

Effective Date: 01/04/2025
Company: Bizsensors (“we,” “us,” “our”)
Website: www.bizsensors.com
Contact: info@bizsensors.com

1. Introduction

At Bizsensors, we are committed to protecting your privacy and maintaining the trust of our users.
This Privacy Policy explains how we collect, use, store, and protect information when you:

  • Visit our website,

  • Use our AI-based SaaS platform, APIs, or related services, or

  • Interact with our team or support channels.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

A. Information You Provide

We may collect:

  • Name, email address, company, job title, or contact information

  • Account registration details (username, password)

  • Uploaded data, documents, or content provided for AI processing

  • Payment or billing information (for subscription services)

  • Customer feedback, inquiries, or communication history

B. Automatically Collected Information

When you use our website or platform, we may collect:

  • IP address, browser type, device ID, and session logs

  • Usage statistics, API request logs, and system events

  • Cookies or similar technologies for analytics and user preferences

C. Data from Integrated Systems

If you connect Bizsensors with external platforms (e.g., CRMs, ERPs, data lakes), we may temporarily access relevant data fields based on your authorization to deliver requested AI or automation services.

3. How We Use Your Information

Bizsensors uses collected data to:

  • Deliver and personalize our AI and SaaS services

  • Process API or platform requests securely

  • Improve product performance, accuracy, and reliability

  • Provide support, respond to inquiries, and manage subscriptions

  • Notify users of updates, improvements, or security alerts

  • Comply with legal, regulatory, or contractual obligations

We do not use customer data for training shared AI models unless explicit consent is provided.

4. AI and Data Processing Practices

  • Data Confidentiality:
    Any content processed through our AI systems (documents, text, or data) remains your property and is handled securely.

  • Transient Processing:
    Uploaded data used for model inference is processed temporarily and not stored unless you explicitly save results.

  • Model Training:
    We do not use customer-specific or proprietary data for general model training without consent.

  • Audit and Transparency:
    All processing is logged for security and traceability under strict access control.

5. Cookies and Analytics

We use cookies and analytics tools to:

  • Understand visitor engagement

  • Improve navigation and performance

  • Manage authentication sessions

You may disable cookies through your browser settings, though certain features may not function properly.

6. Data Sharing and Disclosure

We only share information:

  • With trusted service providers (hosting, analytics, payment, or support) under strict confidentiality agreements

  • To comply with legal or regulatory obligations

  • During a business transaction (merger, acquisition, or reorganization) under data protection safeguards

We never sell personal information or client data to third parties.

7. Data Security

We use industry-standard security controls including:

  • End-to-end encryption (TLS/SSL)

  • Role-based access control (RBAC)

  • Secure data centers and regular vulnerability assessments

  • Encrypted storage for credentials and tokens

Despite these safeguards, users should adopt good security practices when transmitting data online.

8. Data Retention

We retain data only as long as necessary to fulfill service obligations or legal requirements.

  • User-generated or uploaded data is deleted upon account closure or upon request.

  • Aggregated, anonymized usage data may be retained for product improvement.

9. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you have the right to:

  • Access or download your personal information

  • Correct or update inaccurate data

  • Request deletion (“Right to be Forgotten”)

  • Restrict or object to data processing

  • Withdraw consent at any time

Requests can be made via privacy@bizsensors.com.

10. International Data Transfers

If data is transferred outside your country (e.g., to cloud servers), Bizsensors ensures appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent mechanisms.

11. Children’s Privacy

Bizsensors services are not intended for individuals under 16 years of age. We do not knowingly collect or process data from minors.

12. Third-Party Links and Integrations

Our website or platform may link to third-party sites or services. We are not responsible for their privacy practices and encourage you to review their respective policies.

13. Updates to This Policy

We may update this policy from time to time to reflect changes in technology, regulation, or our business operations.
The “Effective Date” above will indicate the latest revision. Material updates will be communicated through our website or email.

14. Contact Us

If you have questions or requests related to this Privacy Policy or your data, contact:

Bizsensors Privacy Office
Email: privacy@bizsensors.com
Website: www.bizsensors.com
Address: MSR Dewdrops, #504 A, Kasavanahalli, Sarjapur Road, Bangalore – 560035