In the Laundry business logistics is a bit different where you are not delivering or picking up just goods, you are dealing with personal stuff which is very close to a customer. There may be memories which are associated with a certain piece of cloth which is important and you can’t be casual about it. To make sure that the customer has no complaints you need to equip your delivery/pickup guys that they understand the customer, make sure that all dealings are in line with the customer’s convenience and above all remember they are dealing with the customers personal stuff.
To aid the delivery/pickup guys, DriveOn makes sure that key information related to the customer is available at their finger tips. Be it punctuality, attitude, behaviour, availability and expectations, further its stacks up areas wise deliveries/pickups and helps the drivers plan and navigate their deliveries or pickups in the most optimal way possible.